Hi

from Ric in London

for Yamaha!

;)

Hi guys & thanks :)

Re: GigajamOnline can you pay-as-u-go and how exactly do you register please?

Am a guitarist but keen to pick up some piano/keyboard skills ;)

Bests!

Ric

Hi Ric,

Just register for a free account, here http://www.gigajamonline.com/forum/default.aspx?g=register&fdest=/locker

Once regostered you can have a play through the first lessons and then you can buy a monthly subscription to the whole school which costs just £3.00. You can subscribe through here:

http://www.gigajamonline.com/subscribe/

Just let us know if you need anything at all.

Bests wishes,

Brian

Hi Brian,

£3 a month - that's a one-off payment yes? Not a monthly standing order/direct debit to my account?

What happens at the end of the month if you don't want to continue with the lessons right away - maybe a student goes on vacation or something and wants to leave the lessons for a while, and get back to them later?

Thanks ;)

Ric

Thanks Brian,

Sorry to be pernickety, am probably 1% autistic (serious) so dislike open-ended scenarios. How do you cancel if you want to cancel - exactly what do you do, press a button, send an email or what please?

Bests,

Ric

Thanks Brian,

Sounds cool / will update.

Will probably work through an initial exercise before i sign up ;)

R

cool

B)

Hi Ric,

Thanks for your post - I am sorry you have a problem which is clearly frustrating. We will get you up and running really quickly.

The first free lesson works in exactly the same way as all the other lessons and having a subscription changes nothing other than you have complete access when logged in.

The symptom you described seems to refer to uploading a file, which I assume is when you are using Xtractor. Can you help me diagnose your problem by answering these questions? You can always give me a c all on our freephone nukmber if that is easier.

Lesson 1

1. Can you access this page? Lesson one. Free lesson http://www.gigajamonline.com/content/lessons/eksLesson001/4.html

2. Can you watch the video ok in Exercise 1?

3. When you click the Xtractor button, does it open Xtractor and load the file successfully?

4. If you are recording into Xtractor, can you record and analyse by hitting the big A on Xtractor?

5. If you are trying to upload, by pressing the Upload button does that work with an upload message, or is that when you get your error message?

Lesson 2

1. When logged into the site can you access this lesson
http://www.gigajamonline.com/content/lessons/eksLesson002/2.html

2. Can you watch the video ok in Exercise 1?

3. When you click the Xtractor button, does it open Xtractor and load the file successfully?

4. If you are recording into Xtractor, can you record and analyse by hitting the big A on Xtractor?

5. If you are trying to upload, by pressing the Upload button does that work with an upload message, or is that when you get your error message?

Can you let me know Ric, it will be something really simple and we will get you up and running in no time at all.

Best wishes,

Brian

Yes thanks to all the same ones again but no record capability. My keyboard is not connected to the pc at this stage you realise, I hadn't got that far last night?

Do I plug the keyboard in now? Sorry, this is all a bit confusing first time round - there was no prompt to plug in, just the option of downloading a lesson, which resulted in that message.

Thanks again,

Ric

Thanks Brian, I can access the lessons now and follow them on a piano keyboard :)

One minor point is that the graphics on the 'tv' screen are not very compressed pixel-wise which makes for difficult reading (notation) at half and full screen size. Is this because I am receiving it online as opposed to from my hard drive (downloaded)? Unfortunately the notation does not appear on the tv transcripts either. I can still follow the lessons but obviously it would be helpful to be able to see the notation clearly when it forms part of the lesson?

Thanks,

Ric